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All Forum Posts by: Bonnie Low

Bonnie Low has started 23 posts and replied 1893 times.

Post: Baselane - Banking Solution for Landlords

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @Dakota Taylor:
Quote from @Bonnie Low:
Quote from @Dakota Taylor:

I am having issues with baselane for over one week. The dashboard will not load, it just spins and spins. I've reached out to customer service and received little assistance. It seems quite buggy and perhaps not worth the hassle. I'll be looking into other arrangements. Thank you for the suggestion though. 


 I have connections with Baselane support staff. Would you like me to message them directly for you? PM if that would be helpful.


 That would be wonderful. I would like it to work by the first of December when the rent is due so my tenants can be set uo


 I sent you a connect request. Just forward me your contact info and I'll pass it along.

Post: Baselane - Banking Solution for Landlords

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @Dakota Taylor:

I am having issues with baselane for over one week. The dashboard will not load, it just spins and spins. I've reached out to customer service and received little assistance. It seems quite buggy and perhaps not worth the hassle. I'll be looking into other arrangements. Thank you for the suggestion though. 


 I have connections with Baselane support staff. Would you like me to message them directly for you? PM if that would be helpful.

Post: How do you do bookkeeping and financial reporting for your rentals?

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755

 I used to use a bookkeeper and it was expensive, especially considering the size of my portfolio at the time. Worse, she used Quickbooks and I found it to be unnecessarily complex. It was just something neither myself nor my husband could really work with and so it created a dependency on our bookkeeper. I have since transitioned to Baselane for my banking and bookkeeping purposes. I love the simplicity, the functionality and it's made me a better investor because I'm doing the financials myself and therefore have to really understand what is happening in my business. I really think they do a great job with product development, too, and are always releasing new features. They offer regular demos so if you're interested, I recommend you schedule a demo.

Post: Mid-Term rental companies

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755

Are you looking specifically for insurance placement companies or corporate housing or a mix? I'd reach out to Shona Lepis with She's Got Assets if you're looking to source insurance companies. And I don't know anyone more tied in to the corporate housing market than Elaine Quiroz. PM me if you want Elaine's contact information.

Post: Micromanaging my STR property manager

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @Zachary Engen:

I just got 2 airbnb up and going last month and I have a property manager, he also gets MTR insurance bookings. He uses buildium as the software platform. Am I wrong for wanting to see when my places get booked and how much they got booked for ahead of time? Buildium doesn't show that info, he has to manly upload the info which he does at the start of each stay... I'd like to see all the future booking so I have idea of what to expect. Am I being to micromanaging? Right now I can only tell by finding my properties on airbnb and looking at the calendars and what days are blocked of and assume those are bookings.


 It's understandable that you want to see your property's performance. Ideally, you have the terms for doing that outlined in your property management contract. I don't use Buildium so I can't speak to what it can or can't do but owner's can sometimes be added on other platforms as co-hosts for the purpose of visibility. In other words you can see, but not edit. If you're new to this, it may take some time to adjust your expectations and get comfortable. If they're making the returns you expected, I'd give it some time for you to get comfortable having someone else holding the reins. As an aside, it's not difficult to manage your own property so if this doesn't work for you, you could always pivot.

Post: STR in San Jose California

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755

If you have a small home (1/1 or 2/1) it may work for travel medical professionals and digital nomads. A larger home (3/2+) could be a good fit for insurance rentals. San Jose is so large and has so many reasons to travel there that there's always demand. The question is, what is your bottom line and will the rents you can charge cover that? What is your goal in investing? Is it long term buy-and-hold with appreciation as your primary objective or short term cash flow? All of those questions help you determine what is the best fit for your property.

Post: Need input from MTR landlords!

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755

Airbnb & Furnished Finder work so differently and I think people often struggle to adjust their expectations when toggling between the two platforms. What I hear again and again from hosts who are accustomed to Airbnb for their STRs and even some MTRs is that they expect FF to work the same way when, in reality, FF is just a lead generation platform. It requires a lot more work, follow up, and it's necessary to have systems in place to support the tenant vetting, rent collection and creating lease agreements. I personally use FF exclusively for MTRs. I won't list them on Airbnb because of Airbnb's arbitrary and guest-forward refund policies. I think both have their place, but what I'm really excited about is MiniStays. I know the founder and I know the company has been very intentional about taking the best features of both and expanding on them while leaving the problems (Airbnb) and wonkiness (FF) behind. I highly recommend you consider listing your property on MiniStays as well. I'm not a brand ambassador - I just really like what they're doing and I think it works for both guests and hosts. 

Post: Constructive Criticism Will Help You as a New Investor More Than Blind Faith

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @Scott Trench:

@Jonathan Greene At risk of getting sucked in here, I did go ahead and click on @Scott Meech

Couldn't agree with you more! I hate to see  new members being shot down when they dip their toes in the water. If you feel their questions are a waste of time then scroll on....and don't waste your own time answering. We all had to start somewhere.

Post: Need a MTR property manager

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @John R Bongiovanni:

I have several multi unit MTR furnished rentals and I am ready to back away and let a property manager handle the day to day operation.  Does anyone have any experience with MTR property managers in the Denver Metro area?

 I can't think of anyone better than Erin Spradlin and @James Carlson to point you in the right direction. I don't think Erin is taking on new clients any longer but she probably knows someone who is.

Post: I can easily and consistently track my rental property cash flow each month.

Bonnie Low
Pro Member
#1 Medium-Term Rentals Contributor
Posted
  • Investor
  • Asheville, NC
  • Posts 1,924
  • Votes 1,755
Quote from @Rene Hosman:
Quote from @Bonnie Low:

I'm using Baselane and I love it. It has really simplified my life on both the banking and bookkeeping fronts. I used to pay a professional bookkeeper to manage the books for our small portfolio. It was costing me $450/mo plus a $90 subscription to quickbooks online. It was ridiculous because it still required us to give her a lot of direction. Baselane is easy enough to use that I can do it myself so I'm now saving by not paying those expenses and I prefer to be more hands on anyway so I have a better understanding of my expenses and profitability.


 That's great to hear you are saving some money, and making it work on your own. How was the transition to using Baselane on your own? Was it easy to figure out how to use a new software? Did you have any personal bookkeeping background before moving to Baselane?


 I didn't have any prior bookkeeping experience. This is something my husband used to manage and he had worked with our bookkeeper to set up QB. He'd also used it for years in a different business. However, when he got sick, this was one of the things I had to take over. I immediately struggled with QB and found it annoying that I constantly had to tag all the transactions for the bookkeeper AND pay her to manage it all. I felt the price tag was excessive for the 2 properties I had under property management and the 3 I managed myself. The transition was surprisingly easy, but I had sat through a few Baselane demos and had tried some other platforms as well so I was pretty certain it would work for me before I made the change.