I agree that there are shady folks in the business, especially since I live in a place where it is very common. But as a real person with integrity, I don't see how a model of nickel and dining an owner will result in a long term relationship that is profitable to both parties.
@Steve Vaughan - I would naturally ask more questions because I know tenants make up a lot of crap. I have been trained to evaluate each instance and determine what the cost will be on a long term basis. At the same time, I would not be interested in representing an owner that was not willing to make repairs or not willing to invest money into the property at some point. My reputation is also important and I have high standards just like you.
I thank everyone for their feedback on the matter no matter how you felt about a PM. I know that good ones exists and are ethical. Again, NARPM has a resource of PMs that are required to take an ethics course and works with integrity.