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All Forum Posts by: Rob Anteau

Rob Anteau has started 5 posts and replied 28 times.

In my mind, revenue management is the most difficult concept to master. There is so much that goes into it. What does your comps do? What is your peak season? What is your average booking lead time? What is your average stay? I use Beyond and am constantly tweaking prices. These pricing tools use data and algorithms, but it is never going to be perfect. So, you need to be looking at your occupancy and pricing frequently to ensure your RevPAR is where you want it to be. 

There is so much that goes into buying an STR, especially your first one. I would highly recommend you listen to all the podcasts from Kenny Bedwell - Cashflow Positive. Provides a lot of content on what to consider when buying an STR. He even provides a service to help you find the right one. I've never used his service, but it may be something you want to consider. Best of luck in your search!

Post: How Can I Improve My Welcome Basket Guests?

Rob AnteauPosted
  • Charlotte, NC
  • Posts 29
  • Votes 19
Quote from @Carolyn Fuller:
Quote from @Rob Anteau:

Thanks, John. At a place I own surrounded by wineries, we provide a local bottle of wine. People love it, and for only $13, its worth the price of an enhanced guest experience and higher chance of a 5-star review. 


 Unfortunately, some blue law states (e.g., Massachusetts) don't allow us to leave alcohol in our Airbnbs... Sigh...

That's too bad. Alcohol seems to always be a hit. 

Post: How Can I Improve My Welcome Basket Guests?

Rob AnteauPosted
  • Charlotte, NC
  • Posts 29
  • Votes 19
Quote from @Carolyn Fuller:

My ratings & reviews improved substantially when I went from providing quality chocolate & fresh flowers to providing croissant from a local bakery. Expenses went down and ratings / reviews went up.

I did the switch after staying in an Airbnb that provided both flowers and local bakery goodies. My husband & I really appreciated the bakery goods, not only because they were tasty but because they left the address for us so we could continue delighting in the offerings. We didn't even notice the amazing fresh flower arrangement for almost 24 hours!  

I immediately got home and created a laminated note about the unique local bakery, which bakes the best croissant I have ever tasted, including the croissant I had in Paris, just around the corner of the Airbnb listing. I leave the laminated note plus the croissant and no flowers.

Local goodies win out over anything else you can provide.


Thanks, Carolyn. I really appreciate you sharing this. Who is picking up the croissants and dropping them off at your place? 

Post: How Can I Improve My Welcome Basket Guests?

Rob AnteauPosted
  • Charlotte, NC
  • Posts 29
  • Votes 19

Thanks, John. At a place I own surrounded by wineries, we provide a local bottle of wine. People love it, and for only $13, its worth the price of an enhanced guest experience and higher chance of a 5-star review. 

Post: How Can I Improve My Welcome Basket Guests?

Rob AnteauPosted
  • Charlotte, NC
  • Posts 29
  • Votes 19

Hey everyone,

I’m looking to level up the welcome basket I provide for guests. Right now, I include a few essentials (bottled water and some snacks), but I want to make it more thoughtful and help set the tone for a great stay.

For those of you who offer a welcome basket, what items have you found to be the biggest hit with guests? Do you focus on local goodies, practical essentials, or a mix of both? Also, how do you balance cost-effectiveness with providing a high-end feel?

Any insights or creative ideas would be greatly appreciated!

Thanks in advance!

Thanks AJ. I agree with you that that small touches do make a big impact. 

Does your finance have a website that I could visit? Once I have purchased the home, I would like to see if she would be interested in doing the interior design. 

Thanks!

Thanks so much Zach. I really appreciate the recommendations and the cost estimate. 

Thanks John. That's a good idea to look at surrounding well performing properties and replicate. 

Thanks John for your input. This is really helpful! Especially the advice to book someone online to just help with the vision. I'll definitely take your advice on that.