Insurance claims for a 52 unit apartment building in Las Vegas

[Dorothy Pang]

Hello BP members,

Would like to get some advice. 

My family owns an apartment building in Las Vegas and we’d made some water damage / flood claims to the insurance company. 

It’s been incredibly difficult to get the compensation back from the insurance company.

The total expenses spent on this was over $100k, we received $25k from the insurance company and they wanted to close the case. 

Our insurance broker are not being very responsive and helpful as well.

Would really want to see what we should do at this point. Should we hire a public loss adjuster? If so, any good recommendations?

Really appreciate it!

Dorothy