Police report for insurance

[Jacqui Dolan]

My investment property was left trashed upon exit of the tenant at the end of March. I have a property manager. An insurance claim was filed and the field adjuster visited the property in late April. Nothing has progressed despite repeated requests for information from the insurance company on why there had been no processing of the matter until last week when they said a police report is required to move this claim forward. My property manager has the pictures from when the tenant exited but there was no police report filed at the time. I assume a police report can still be filed. The only thing that has occurred at the property since photos were taken was removal of carpet and trash.  No repair work has yet occurred as we await the insurance information. Is the police report for vandalism/malicious mischief completed online (the property is in Georgia) and are photos ample enough or does an officer need to visit the property? I assume they have better things to do, but am curious as to what happens once the police report is filed and what time frame I can expect for a response. Thanks in anticipation.