Managing Undeliverable Mail for Out of State Marketing

[Tony Goodwin]

Hi all! My family and I recently moved back to Chicago after living in Pittsburgh for a while, and I'm researching my options on what to do with the undeliverable mailpieces from my direct marketing campaigns. I work with a partner in Pittsburgh who works all the leads that come in from my marketing, but I need an efficient way to collect the undeliverable addresses when they come back. I'm keeping a Pittsburgh based return address on the postcards/letters, but I'd rather not have a giant collection of returned mailpieces pile up for me to collect on a regular basis.

I've heard of an option where the post office can send you photos of your undeliverable mail and then discard it for you, but I can't seem to find anything about this service on the USPS site. Does anyone have any experience with this type of feature?

I'm also open to other suggestions from those who also market out of state like this.

Thanks!