How to answer: Where do you get my names and address?

[Eve W.]

I mail to absentee owners and probates. Almost every calls I get I was asked where do you get my names and addresses. I usually tell them this is public records. Maybe there are more brilliant answers out there, your inputs are greatly appreciated.

I also receive angry phone calls from the spouse of the decedent. She claimed she will let the whole subdivision know about the letter. I need to remove her from the list, should I call her back to get the address? How should I deal with her?

thanks