Best Questions for answering service

[Nick N.]

So I did my first direct mail campaign recently. I sent out a single batch of 1,000 yellow letters. The response rate was great. My phone was ringing ALL the time.

The problem came when I couldn't handle the amount of calls and lead tracking. I was confusing leads, not being able to follow up, and just overall a mess. This cost me money I am sure!

This round I want to change a few things. 

Leads: I started using a lead form on Podio. This will help me track leads. 

But I also want to use an answering service to help (pre)qualify leads and better organize them. I have 2 questions for those of you that use an answering service.

1. What questions do you have the answering company ask?

1. I want to keep it short, but powerful. Try to filter out leads ahead of time

2. Suggested companies

Thanks in advance!

[Michael Quarles]

listen to my call centers live calls.  Daily Deals

It's the Alex script