Using Call Answering Service Vs Direct to Voicemail for Leads

[Jonathan C.]

Hi guys,

Interested in real world experiences on this.  I send out about 6,000 mail pieces/mo.  I've been using a voicemail number that also shows all hangups (ringcentral).  I've found motivated people leave messages.  Unmotivated people or tire kickers don't leave as often. And, literally, EVERY hangup I've reached live across a year of 6k mail pieces/mo has been a crap lead.  This to me shows the voicemail is probably getting the job done.

That said, thinking of switching to a call answering service anyways.  I'll probably end up testing it, but wondering from people doing a reasonable volume of letters what do you do- direct to voicemail or call answering service?

And, if call answering service, any recommendations from ones you've used.

Thanks