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Updated over 8 years ago on . Most recent reply

User Stats

143
Posts
35
Votes
Jade Davis
  • Syracuse, NY
35
Votes |
143
Posts

Answering service?

Jade Davis
  • Syracuse, NY
Posted

Can anyone who uses an answering service tell me about it? When did you decide to outsource answering, what service do you use, how much do they charge, how does it work etc.

Most Popular Reply

User Stats

286
Posts
109
Votes
Robert Laird
  • Real Estate Broker
  • Portland, OR
109
Votes |
286
Posts
Robert Laird
  • Real Estate Broker
  • Portland, OR
Replied

Hey Jade,

The Real Estate Investing company I work for decided to go with an answering service just a couple of weeks ago and I had to do a ton of research to figure out what we want. We decided to get an answering service/virtual receptionist when we started getting several calls a day. We didn't need the answering service because we were getting too many calls, we got it because we were afraid people would be calling us when we were out of the office and we would lose the lead. We decided to go with AnswerFirst because they charge on a per call basis. Since we did not know how many calls we would be getting after hours we wanted to get a service with a pay per call set up and not a large monthly bill. Each service varies on their price structure. Most of them are a monthly charge though. I attached a link below to an article that compares different answering services for 2015. I hope this helps!

http://sidebysidereviews.com/answering-service-rev...

Rob

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