Priess Company - tpco.com

[Aaron Robilotto]

Hi Everybody,

           I am looking for advice/feedback regarding a property managment company that I have been working with for about 10 years in Raleigh North Carolina- the Priess Company (They manage a unit of mine). Their fees are excessive (8.5% management, $13.75 for EACH service call and separate hourly and materials fees). I understand that they are a business, are providing a service and therefore profit driven. Looking over my latest statement though, they have done things that I consider to be unethical purely with the goal to inflate their revenue at client expense. For example - the tenant made a request to have 4 repairs made (air filter change, two light bulbs and a reset breaker)- they created a separate work order for each which created 4 separate service call charges and dinged me for .5 hours for EACH call as well. Per their statement, all work was completed on the same day. To make matters more infuriating, the requests from the tenant was one day after the 'turn' which was a signifant expense and should have remedied all of these issues. 

            Does anyone have any feedback about their dealings with the Priess Co?

            Am I being unreasonable in thinking this is excessive? (It's not even the money that's the bother, it's the ethics)

            Can anyone recommend an alternative management company in Raleigh that I should consider?

Thanks.