OOS changing Property Management

[Nick Shri]

Hey OOS investors,

I am thinking of replacing the property management. How can a PM f'up not receiving section 8 funds is baffling to me. I understand everyone is a human, mistakes happen. I noticed that for last quarter of 2023 I didn't receive rent from the housing authority. In January on grilling the PM staff they had no clue what left hand is doing and what right hand is doing. They had no answers to my questions regarding why housing authority didn't pay. Granted the tenants aren't the best quality, their list of complaints is every-ready and I have put them on notice to evict. And hoping to find new tenants and resume my CF. However I feel the PM should have notified me early on about the complaints from tenants and non-receipt of rents from the housing authority (it is still a mystery on why the rents have not been received). 

I am looking to hear some experiences on switching PMs on your OOS rentals.

TIA.

Nick.

[Clayton Silva]

I have been investing out of state since 2019 and have had some success on and off with PM's.  I know there are good ones out there, but I have gotten so sick of trying to find them, that I started self managing through Turbotenant and I have never looked back.  I don't get paid by Turbotenant, but I should start charging them an advertising fee haha! The software and UI are super easy, great for screening tenants and keeping track of everything.  I tried it with just one property to start and am now phasing all my properties to it as their leases expire this year and my contracts with my PMs run out.