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Updated about 1 year ago on . Most recent reply

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Matt Sargeant
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Late fees overcharged and yuiokkll

Matt Sargeant
Posted

The AppFolio app that is used to manage the rental property has overcharged beyond the legal 12%many times and the bookkeeping for historical payments from tenants has been doctored to show different amounts and to correct thelmistakes made by the online algorithm!

 Is this a potential problem or is this easily corrected? And can a law suit be filed against this by tenants saying they have proof of altered payments history and won’t pay the overcharged fees

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Simon W.
  • Real Estate Consultant
  • Lehigh Valley PA & New York City
636
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1,311
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Simon W.
  • Real Estate Consultant
  • Lehigh Valley PA & New York City
Replied

What do you mean overchaged beyond the legal 12%? 

Who is entering the payments on the tenant's ledger?

AppFolio isn't AI. Someone needs to do the work.

  • Simon W.
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Accounting Properties LLC
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CFO LLC

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