Quickbooks Online Accounting System-suggestions for book keeping for collecting rent

[Gehmelle Johnson]

Hi!

I am a landlord located in the DMV (District of Columbia, Maryland, Virginia) area. I have been in the landlord business since 2011 and began using Quickbooks around 2018 for securing rent payments and book keeping purposes. In the past, I noticed that they were an online accounting system with minimum phone contact, if you reach a person they always say it needs to be elevated or simply didn't know the anwser.  Since the inception of my use, my funds were secured from my customer and distributed to my account,  until recently.  I had an issue in the month of June with a customer having insufficient funds in their account and their check was returned.  As a result leaving my account in the negative and owing quickbooks for they forward fund amount. Upon resolving the issue from June, I have yet to receive the funds owed to me from my July rent. Needless to say, once this is resolved I will terminate my subscription. Are there any other online book keeping and systems that secure rent for a reasonable price?