Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
×
Take Your Forum Experience
to the Next Level
Create a free account and join over 3 million investors sharing
their journeys and helping each other succeed.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
Already a member?  Login here
Managing Your Property
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated about 1 year ago on . Most recent reply

User Stats

78
Posts
30
Votes
Edward Mccracken
  • Real Estate Investor
  • Sauk Village, IL
30
Votes |
78
Posts

Buildium Reversed Charges after 60 days.

Edward Mccracken
  • Real Estate Investor
  • Sauk Village, IL
Posted

Does anybody recommend any property management services that a tenant can not reverse the charges?  I have been using buildium for years and it seems they keep on getting worse.  Especially with their support, its takes almost a week for them to respond.  They use to be so good back in the day.  My latest nightmare with them, is that they reversed a charge from 60 days ago, and it seemed like multiple tenants got together and did this, since its an apartment building.  

I'm thinking of switching to turbo tenant.... 

Most Popular Reply

User Stats

9,052
Posts
5,722
Votes
Drew Sygit
#1 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
5,722
Votes |
9,052
Posts
Drew Sygit
#1 Managing Your Property Contributor
  • Property Manager
  • Royal Oak, MI
Replied

Tenants should not be able to revers a charge - unless they paid via credit card and filed a claim with their credit card company.

In that case, the fault is NOT with Buildium, but with the tenant.

How have you checked out and verified the reason for the reversals?

business profile image
Logical Property Management.
5.0 stars
1 Review

Loading replies...