Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
Managing Your Property
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated 5 months ago, 07/09/2024

User Stats

14
Posts
5
Votes

Stripe payments on TenantCloud started charging $1.5 per ACH

Bocondo Williams
Posted

I have been using Tenantcloud to manage my 40+ units and so far I was satisfied from the features they provide for $144 per year. But recently they switched their payment provider from Dwalla to Stripe and Stripe started charging $1.50 for each ACH deposit for rent collection. This amount add up pretty quickly. Most of the units I owned have room partners so they pay rent by their own individual bank ACH. On top of that TenantCloud treats every lease add on (parking fee, pet fee, late fee etc.) as new ACH deposit. So now this month only we paid more than $200 in ACH fee only, which was $0 for last 2 years I have been using TenantCloud. So we paid $144 total for TenantCloud subscription in 2022 and now we are paying $144 plus $200+ per month in 2023, that's a significant jump. To make matter worse the ACH deposits are even slower than Dwalla, it can take anywhere from 4 days to 7 days now.

TenantCloud was good till now, with this $200+ ACH fee and delayed payment, I need some better software out there. Can anyone confirm if Buildium, AppFolio or other big one also charges per ACH? And what's their turnaround for ACH deposit?

Loading replies...