Urgent - I need help

[Anna L.]

I purchased the small condo 3 months ago in Memphis are, and my first tenant moved in this month.

I spend amount of money for repair the unit.

Within a month after the tenant moved in, two issues happened already and today I got a call that main water pipe line has issue so the water is leaking from the ceiling and estimate $4000 to fix it. 

Can anyone answer the questions? 

1. I am not sure how the inspection company didn't find this major issue.

2. I got insurance last week, I am not sure if the insurance company will pay for that or should I call to HOA?

3. The management company didn't provide the quote in detail, they just say it will cost $3900. I am worried about their integrity. I experienced the same thing during the rehab. They didn't provide receipt or nothing, they just listed the items need to be fixed. Is this normal or what should I do with this? 

4. As a first time buyer of investment property with long distance, I am already exhausted with this headache and want to cry.  Anyone can share how you resolve all this issues and survive?

Thanks,