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Updated over 4 years ago,
Owner portal features in property management platforms
We own multiple properties, and we use a property management company that does a fantastic job at maintaining this properties, our assigned manager is very responsive, and very well adapt at handling the tenants and any problem that might arise. We've been very pleased with them so far. However, there remains a point of pain. The property management platform they use seems very robust on the management side, but the owner portal seems like an after thought.
That platform they use is Appfolio, while I've read great reviews about Appfolio, the owner portal seems very underdeveloped and not well thought out, this lives a lot to be desired. No live data of any sort to show properties performance, other than the PDFs at the end of month reports uploaded by management company.
I'll be curious to know what experience others are having with the owner portal used by their management company?
Listing some of the features made available to you would be great.
Thanks in advance for your input!