Tax lien question on property in Jackson County Mississippi.

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I am trying to help a family member concerning a Tax lien matter. An tax investor bought a tax lien on their property for approximately $400.00. ( it was not thier personal residence).  Now this investor is saying that they own the house unless they are given $9985. The lady at the tax office says the tax investor only owns an interest in the property and can place a lien on the property then other times this same clerk  says the investor can apply for a tax deed when ever they want regardless of what we do. I am having a hard time finding a clear path as to how to proceed.

I have tried to find an attorney to advise me on this matter, but never received a call back. I could use some REAL insight above and beyond some wise guy saying go see an attorney, unless they tell me what attorney to go see.

The property is located in Jackson County Mississippi.