Property Management: Work Order Systems

[Henry Massey]

After speaking to a few PMs, I've gathered that there is still a large gap in Work Order systems and I'm hoping you can tell me what that is.

For a Work Order system, what are you must haves vs would like to haves?

What would be the ideal user experience for both the requester and technician? What about the system admin? (I.e. simplicity, dashboards, graphic layouts, floorplans)

How many roles would operate this tool?

There appears to be a lot of systems out there that package multiple services in one but I'm hearing they dont do everything great...so what if an app existed that only concentrated on work order managment? Would that be adopted well?

I appreciate everyone help!