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Updated over 7 years ago on . Most recent reply
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Is anybody using Google Wallet to collect rent?
I popped on my Gmail to send an email and got a pop-up notifying me I could now send money by email...wow!
So of course I completely forgot why I was going to send an email and set up my Google Wallet account. I'm planning to offer this as another way for tenants to pay rent electronically (among other options I already offer).
Has anybody used this yet?
Most Popular Reply
One thing to note on Google Wallet... I had this set up using my business email address and business bank account (which is set up as an LLC). Everything was going fine for about 6 months, with several tenants paying regularly via Google wallet. Yesterday I received the following message from Google:
We regret to inform you that a recent review of the Peer-to-Peer (P2P) activity in your Google Wallet account has indicated that it does not comply with Google Wallet’s Terms of Service. At this time, the P2P feature in Google Wallet currently only supports individuals and sole proprietorship's. We unfortunately cannot support your organization’s needs on the Google Wallet platform, but greatly appreciate your support and enthusiasm for the product. Regrettably, we have had to close your Google Wallet account, and any pending transactions related to your account may not process.
If you believe we made this determination in error, please respond to this email with your reasoning and we will be happy to reassess your account. We apologize for the inconvenience.
Sincerely,
The Google Wallet Team
I reached out to their support team but they are refusing to re-open the account. If you read the fine print of GWallet's terms of service, they reserve the right to close your account for whatever reason, which can put your business in jeopardy if you have many tenants paying you this way. Many of my tenants are using Chase quickpay or Venmo and I have had no problems with either.