Spanish real estate agents with English speaking clients

[Bruce Smith]

So recently I got permission from an agency to be an undercover client to determine how well prepared their agents were in English. I did two hidden audio recordings of the initial meeting in the agency and the viewing with the landlord and agent. Names & personal information have been removed. I have uploaded the one recording to youtube (https://www.youtube.com/watch?v=Sjl-zyTx8FA&feature=youtu.be)

So based on this small sample I would like to know:
1) Do the Spanish estate agents have sufficient level of English for English cliental in general?
2) How well do the Spanish agents sell in English?
3) What areas could they improve in terms of their language/cultural awareness when dealing with British, American and Australian clients?

[Erwin Groenendijk]

Hi @Bruce Smith, I am a real estate agent in Spain/Barcelona working in an international real estate agency. Although it is hard to generalize or to give a concrete answer to your questions, how you are asking the questions your research outcomes most likely were that the level of English was not up to the level to deal sufficiently with English clients. Although the level of English among younger generations is improving, you still see that it is lacking at times. On the other side, with their charm and the basic level of English that my colleagues have, they are still managing to make it work in most cases. Just how I am at times creatively making my way with Spanish clients.  

Side note: have to point out though that for most agents their English is also not the worst & that I am saying this from a perspective of working in an international agency.

@Erik Noordam, it is true that you can pick many agents in Spain to work together with. Mainly because in Spain you don't need an official license to be an agent or work in an agency. It is also that in Spain there is not one buying that you are working with as in the Netherlands, but there is a buying agent for every agency you contact. Although this seems favorable, for many clients finding an agent in a foreign country costs a lot of effort and that that experience can either make or break it for them.