Performing 2nd borrower short sale docs?

[Matt Devincenzo]

So a borrower of a performing 2nd just submitted a 'Request for Mortgage Adjustment' to FCI and requested a short sale. All that was provided was a written summary of expenses, and the last 30 days of pay stubs. FCI has requested what if any additional info I would require. My thoughts for additional info are:

Last mortgage statement

Last two bank statements

Some sort of 'short' sale amount being requested (calculation or understanding of what they are expecting)

The issue I see is I believe the borrower is trying to refi since his 3rd party contact is a loan underwriter. FCI requires I provide a calculation detailing my denial, which I would base upon the fact that a refi should drop his payment and help his overall finances. But to truly do that I need not only his current info but also to some degree to know what he needs for loan qualification. I'd ultimately prefer to not short anything, but if a small reduction would help him qualify I'm willing to be reasonable, I just want to be sure I don't give away the farm...any thoughts from those active in the space?