Response to: "What are you going to do with my house?" ?

[Bob C.]

I've finally got my direct marketing letters going out and the calls are coming in. A common question that always seems to be awkward is "What are you going to do with my house?". "What to do with the houses when you buy them?"

I'm having trouble finding a generic answer that is not In someway offensive to the homeowner.

I've tried

"Make repairs, update and then resell"

"Update and resell"

"Update/freshen up a bit, and then resell"

In response to any of those I seem to get a defensive, almost insulted response. "Oh my house is perfect", "my house doesn't need repairs it's perfect the way it is", Etc.

How do you folks answer that question?