Landlord Charging too much from security deposit

[Noam Ofan]

Hi there,

I have a friend who just moved out of a rental and his landlord charged him for cleaning and repairs down to the penny. The PM of this landlord gave his opinion which is - everything was left in great condition and all repairs are normal wear and tear. They lived in that unit for almost 3 years.

The landlord insists all repairs are damages and not wear and tear even though his own PM says it's wear and tear.

CA is very pro-tenant, so what option does my friend have? Court? if so, is it small claims court?

Any other entities he can file a complaint against his landlord with?

Any advice would be very appreciated.

Thank you!