Jefferson County web site - need help

[Daria B.]

Hello,

I am using these sites for research:

http://eringcapture.jccal.org/caportal/CAPortal_Ma...

and

http://landmarkweb.jccal.org/Landmarkweb/Home/Inde...

the latter site is a records search.

I've called several county numbers and all the individuals I speak with have no clue about the site. When I listen to the prompts to hear who mandates (supports) the site, all I hear is "go to the site". Well how about a tech support number or some guidance. :-| Only one person gave me "some" information for which I was much appreciative. I was able to expand on that in the search screen but am not stumped how to get the documents to print or download.

Either would work for what I need.

Has anyone any experience with these sites or has suggestions for other sites to get property information?

Much appreciated....

Daria