Help ! Atlanta watershed is giving me the run around

[Paolo Ruggieri]

All- I have been trying to turn the water on in city of Atlanta at a property where prior tenant (that I evicted) stole water from the city and they removed the meter.

I have been trying for 2 weeks to get water turned on. no success

Every time I call they set up a date - and they do not turn it on always for some excuse: it is under investigation, meter is not there, account has not been approved... etc etc

I need help from someone that has an inside contact with a brain... 

My impression is that customer service employees are not trained / intelligent enough to know how to handle and advice this situation ... and they just send a request for someone to pass by the property and move on... 

I need a contact with someone that can really look into this situation and tell me exactly what needs to be done.

I will also share in this forum final resolution (once I achieve it) ... so that if other BP members ever go through this, they know how to handle it.

Thank you!

[Steven Rowland]

Paolo, I am a civil engineer and I have a former colleague who is a Project Manager in the Watershed Division at the City of Atlanta.  I have emailed her to find out if she can help.  She has already emailed me and asked what is the house address.  Can you provide that?