Is being in Escrow really complicated?

[Timothy Douglas]

David Greene was addressing an Escrow that he went through with a client of his. He said that the escrow would have been really confusing and hard to navigate as a first-time investor. From what I've researched, Escrow is when a third party holds the funds until the conditions of the contract are met. Is this where all the earnest money is held and potentially lost? Finally, why would this be particularly difficult for a first-time investor to navigate alone?