What is the biggest mistake you've seen other people make w/ STR?

What is the biggest mistake you've seen other people make w/ STR?

Investor · The worst town to live in, KS · Member since 2016 · 4k+ posts · 4k+ votes

When I first started doing STRs in my town, there were at least 3 other people doing the same thing and catering to the same target market (refinery contractors). Over the course of 3-5 years, those other people got out of the STR business and went with LTRs or just outright sold the STR. During that same 3-5 years, I was buying a house about every 9 months. Many of my renters had stayed with the other people, or they at least took a look at the other STRs and decided they did not want to stay there.

Here is the main objections my tenants had with other people's STRs.

1. They were dirty.  There was trash on the floor from the previous tenants.

2. Lack of amenities.  No cable or wifi.  No washer or dryer. Very basic kitchen with limited utensils. Sometimes there wasn't even a bed.  Tenants would have to supply their own inflatable.

3. They were in a bad neighborhood.  Addicts and prostitutes would be walking the streets after it got dark.

4. The prices were the same or higher than mine, plus they included the above 3 items.

5. Their landlord wasn't very friendly, and would not occasionally surprise them with a gift of booze and porn mags.

What are the mistakes you've seen other people make?

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Chris MuryBusiness Member
Realtor · St. Augustine, FL · Member since 2017 · 182 posts · 100 votes
5y

Biggest mistake I see is lazy pricing strategies. Some owners set a weekday and weekend price and don't adjust whatsoever for holidays or slower times. You miss revenue on both ends by undercharging and being overpriced/losing bookings.

Chris Mury- Realtor543 Reviews
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  • Collin HaysBusiness Member
    Property Manager · Gatlinburg, TN · Member since 2020 · 3k+ posts · 4k+ votes
    5y

    In 2010, I saw panic selling.  "Just sell the place at ANY price...I need out of it NOW!"

    Today, I am seeing panic buying. "Hey I'll give you above your ask. I just gotta have a STR, and NOW!"

  • Chris MuryBusiness Member
    Realtor · St. Augustine, FL · Member since 2017 · 182 posts · 100 votes
    5y

    Biggest mistake I see is lazy pricing strategies. Some owners set a weekday and weekend price and don't adjust whatsoever for holidays or slower times. You miss revenue on both ends by undercharging and being overpriced/losing bookings.

    Chris Mury- Realtor543 Reviews
  • John UnderwoodPro Member
    Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
    5y

    Poor management. 

    Weak description, bad pictures, bad pricing as in too high at some times and too low at others.

  • Member since 2021 · 1 post · 0 votes
    5y

    So far I don’t hear anyone saying that it was a mistake to get into a market with lots of competition or into a market that is near a ski/golf resort. 

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    5y

    A pet peeve perhaps....but too many decorate their places like they are hotel rooms. Everything sterile, pristine, even to the generic pictures on the walls, you couldn't go to a Goodwill and buy something real?

  • Property Manager · Columbia, SC · Member since 2017 · 121 posts · 163 votes
    5y

    No professional photos.

    Photos not staged properly (clutter, beds poorly made, etc.)

    Underpriced, especially for events and holidays.

    None of the small things that folks notice and mention in reviews, such as bedside chargers, noise machines, well stocked kitchen, local coffee & snacks, etc.

  • Investor · Metro East of St. Louis (Illinois) · Member since 2016 · 259 posts · 211 votes
    5y

    Picture lighting!

    Sooooo many listings with dark rooms.  AirBnB now offers you photography when you start a new listing.  I checked it out and they only charged $84 for a 1bed/1 bath.  WORTH IT.

  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    5y

    @Alex S.

    Yes on the photos! We found a pro photographer and trade her a weekend to do all of our pictures...what a huge difference between hers and the cell-phone ones I had taken...!

  • Lake Oswego, OR · Member since 2020 · 58 posts · 24 votes
    5y

    @Paul Sandhu

    Honestly, what bothers me the MOST about other STR properties/hosts is the condition.

    Seriously, how can people rent out old, disgusting places where updates haven’t been made in DECADES, gross beds and stained lazy boy sofas from 20 years ago etc.

    The properties that bought were in such conditions. And they were trying to charge top dollars. I think that’s a rip off. Guests, people deserve better.

    I renovated the properties completely. Furnished it as my family were staying there. Annual gross income went from $25k/yr to $85k /yr.

    It’s not just the money but it makes me feel great that I’m also providing other families and their kids with a sparkling clean, beautiful place to stay while on vacation. That is so important. WHILE I’m making money

  • Baltimore, MD · Member since 2018 · 432 posts · 281 votes
    5y

    Illegal in a town that cares. 

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