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Updated about 4 years ago on . Most recent reply

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Nathan Gesner
  • Real Estate Broker
  • Cody, WY
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I've learned my lesson with AirBnB rentals

Nathan Gesner
  • Real Estate Broker
  • Cody, WY
ModeratorPosted

So I rented an AirBnB property in Dallas. This was the third time I've used that platform to rent a property and each one has been an illegal rental. I'm done.

The first one was in California three years ago. It had five 5-star reviews. On the day of arrival, I was unable to reach the host at all. We arrived at the property and discovered a leasing office. Sure enough, our "host" had been caught and evicted. Three days before Christmas and we had to scramble to find somewhere to stay.

A couple weeks ago I stayed in Dallas. I found a nice place downtown with 25 reviews at 4.7 stars. None of the reviews really said anything negative. Here's how the host describes himself:

I was a little worried this would be some arbitrage setup but I thought AirBnb put an end to that and required hosts to verify authority. I was wrong. The first red flag was on the day of arrival when they sent us check-in instructions that included 15 steps, nearly 20 pictures to help navigate the building, and several warnings not to speak to any of the staff in the building or we would be fined $500. Yeh.

The place was not cleaned well and missing some pretty basic amenities like hand towels and wash clothes, no cork screw, a cheap coffee pot with a decantur with no lid that had to be wrestled in/out because it was from a different brand/model, no welcome page or even instructions for the WiFi password, three towels for a rental set up for four guests, etc. It was a decent space and location, but I could tell the host had no customer service skills or attention to detail and it was a complete money grab. 

I contacted the leasing office as an interested renter and confirmed they do not allow short-term rentals or subleasing in the building, period. Now I've reported the host, though it's probably a waste of time.

Long story short, I've probably stayed in about 20 vacation rentals through VRBO, HomeAway, or professional management companies and they were always a good experience. I've rented through AirBnB three times and it's always been less than a 3-star experience. It won't happen again.

  • Nathan Gesner
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The DIY Landlord Book
4.7 stars
167 Reviews

Most Popular Reply

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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
Replied

It seems like the problem with Airbnb is that they allow Co-hosts. This seems to encourage Arbitrage. The millennials seems to see this as a get rich quick scheme where they need no or little money of their own to get started. 

Many of these arbitrage people just walked away from their obligations when the pandemic hit and their urban house wasn't making any money and they couldn't make payments to the owner.

If I wasn't willing to manage my own property I would get a licensed PM. I would never get some wet behind the ears kid with no credentials or license to manage my property, but that's just me apparently.

  • John Underwood
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