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Reviews & Feedback

Updated about 4 years ago on . Most recent reply

User Stats

149
Posts
102
Votes
Joey Morea
  • Lender
  • Tampa, FL
102
Votes |
149
Posts

Leaving a bad guest review will it hurt my rank

Joey Morea
  • Lender
  • Tampa, FL
Posted

Had my first really bad guest. Trashed my place put a hole in drywall did about 2k in damages. Working with Airbnb at moment but before I leave a bad review I have heard that it can actually hurt your Airbnb rank as a host. Is this true or just hearsay?

Most Popular Reply

User Stats

415
Posts
498
Votes
Mike V.
  • Rental Property Investor
  • Campbell, CA
498
Votes |
415
Posts
Mike V.
  • Rental Property Investor
  • Campbell, CA
Replied

Whenever I leave a bad review I always do it late night on the last night to do it. (You have 14 days so day 13 before bed).

Its been my experience that bad guests know they were bad guests. When they see a review was left, they know it’s not a 5* and will be prone to ‘return the review’ with garbage. Because these guests just keep on giving... By doing it at the last minute, they’re less likely to review you in return since the window is closing fast and you can provide an honest review.

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