Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
Short-Term & Vacation Rental Discussions
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated over 4 years ago on . Most recent reply

User Stats

329
Posts
119
Votes
Anand S.
  • Plantation, FL
119
Votes |
329
Posts

Issue with Rescheduling Guest

Anand S.
  • Plantation, FL
Posted

Recently a guest wanted to cancel their reservation but would've only received a 50% refund due to my cancellation policy. I offered to reschedule them as an alternative. They decided to reschedule to a date over 2 months out, which I agreed to. I updated the reservation and they accepted. Once accepted they were able to cancel and get back all of their money since the new dates were outside of the penalty window. 

I now have another guest asking to do the same thing but I do not want to get outwitted again. How do you folks deal with this? This is on VRBO. 

Loading replies...