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Updated over 4 years ago, 07/01/2020

User Stats

2,157
Posts
2,977
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Collin Hays
Property Manager
Pro Member
  • Property Manager
  • Gatlinburg, TN
2,977
Votes |
2,157
Posts

Can we get a refund due to COVID next week?

Collin Hays
Property Manager
Pro Member
  • Property Manager
  • Gatlinburg, TN
Posted

Dear Sir.  "Our governor Cuomo has forbid us to travel to TN next week due to COVID.  Can we get a refund?"

Answer:  "Not only no, but hell no.  Number one, my homeowners are not going to be held financially liable for your governor's whims and decrees.  Take the matter up with him.  Number two, COVID has been a known threat now for many months.  You knew the risks when you made the reservation.  Number three, if you were concerned about the risks, you could have purchased trip cancellation insurance from any of about 6 insurers by doing a simple google search.

So no, we aren't giving you a refund."  

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SMOKY MOUNTAIN FALLS INC.
0.0 star
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