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Updated over 4 years ago, 07/01/2020
Collin HaysPoster
Property Manager
Pro Member
- Property Manager
- Gatlinburg, TN
- 2,977
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Can we get a refund due to COVID next week?
Dear Sir. "Our governor Cuomo has forbid us to travel to TN next week due to COVID. Can we get a refund?"
Answer: "Not only no, but hell no. Number one, my homeowners are not going to be held financially liable for your governor's whims and decrees. Take the matter up with him. Number two, COVID has been a known threat now for many months. You knew the risks when you made the reservation. Number three, if you were concerned about the risks, you could have purchased trip cancellation insurance from any of about 6 insurers by doing a simple google search.
So no, we aren't giving you a refund."
- Collin Hays
- [email protected]
- 806-672-7102
SMOKY MOUNTAIN FALLS INC.
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