AirBNB updated their SARS-CoV-2 policy

[Michael Baum]

There is a new update to the AirBNB policy:
https://www.airbnb.com/help/ar...

"More information is coming out about the coronavirus (COVID-19) every
day, and the situation is changing rapidly. We understand this is a
challenging time for hosts in our community—beyond the disruptions to
your everyday life, we’ve heard from many of you about how COVID-19 is
impacting your hosting business.

Last week, we reached out with an explanation of our ,
which allows hosts and guests to cancel eligible reservations in
certain circumstances without charges. We’re following up to let you
know that our extenuating circumstances policy will now be applied to
eligible reservations for stays and Airbnb Experiences in the U.S.
booked on or before March 13, 2020, with a check-in date of April 1,
2020 or earlier.

What you need to know:
Eligible active or upcoming reservations can be canceled without charges, including:
What happens after a reservation like this is canceled?
The safety and well-being of our global community are our top priority,
and we’re committed to keeping you informed as the situation evolves.
We’ll continue to follow the recommendations of governmental and health
authorities, and we’ll be sending updates as we have them—in the
meantime, you can visit for the latest news and guidance.
Our hearts go out to everyone who has been impacted, and thanks as always for being a part of the Airbnb community.

The Airbnb Team

[Matt Ayoub]

I’m down about 20k in cancellations over spring break period so far. I decided to offer full refunds given the circumstances anyway (hopefully these guest will appreciate the gesture and book with us in the future. While my cash cushion from the last 2-3 years will help me weather the storm, I am worried about people like my maid who depend on this income to put food on the table. And only has work when guests are in town.