AirBnB has no central AC, summer heat. Advice on upselling?

[Andrew Wong]

My units have no central AC. I clearly mark there is no AC as an amenity. There's been some heat waves in the area, two weeks ago hitting > 100, this past week hitting 85. 

Guests have been complaining about the heat, about it being unsafe. We provide a tower fan, but no portable AC unit.

We're thinking about buying portable AC units, but are looking for tips on how to monetize it correctly. Does anybody have any ideas?

Some include telling guests that they can rent an AC unit from us. But we can only have those units that have a hose out the window, installation on every turnover will be a pain.

Of course the other idea is the less painful thing: include it as an amenity and charge more. But AC isn't really needed in our area except for a couple days out of the year. That's one of the major hesitations to buy AC units.

Looking for some ideas!

[Mindy Jensen]

@Andrew Wong , I've got the opposite approach - I look for ways to provide more value than expected, rather than charge for every little thing. Maybe you make an additional $20 that night or that rental, but if they leave a negative review, you just shot yourself in the foot for $20.

I've stayed at AirBnB's that were meh, and AirBnB's that knocked my socks off. The places that knock my socks off get steller reviews with lots of exclamation marks and a very excited tone. 

The other ones get very bland reviews, and they sound bland when they are read. 

Aim to knock people's socks off. I'd rather make $10 less per night and be 100% full than $10 more and be vacant half the time.