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Updated over 7 years ago on . Most recent reply
Previous owners still have my house listed on airbnb.
So the previous owners had my place listed on airbnb during escrow and now nearly a month after closing still have it listed. They haven't responded to any of my emails requesting for it to be taken down. Airbnb has responded to my request that they cannot intervene as this is an "offline arrangement" and they are an online company. I'm guessing I'm locked out of listing it on airbnb so long as this listing exists. How could I go about getting it taken down?
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@Lee Davis I'd reach out to Airbnb again as well as the previous owners (and their agent). You can add your listing but when guests search in your area they will see two and not know if one is a scam since they have different owners and pricing. This happened to us when our old property management company that we had fired kept our listing live on Airbnb. We had to write them a non-official "cease and desist" email basically to get them to take it down. We were getting guest messages asking us if we were legit because of it so it was really hurting our bookings.