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VRBOs new Terms of Service

Posted

I finally got around to reading the new terms of service.  A few interesting things but one in particular:

3.7.1 To purchase a Subscription Listing, Host must make an order by means of the Site's online order form and pay Vrbo the fees for the relevant Listing, which may or may not be accepted by Vrbo ("Subscription Listing Fees"). The price of a Subscription Listing is specified in the list of current rates on the Site. If you act as a consumer and unless any of the legal exceptions apply, you have rights to cancel the Subscription Listing Fees during the cooling off period. The 'cooling off period' is fourteen calendar days from date of entry into these Terms. If you change your mind during the cooling off period, you can cancel by notifying us by contacting Customer Service (English), Customer Service (French) or Customer Service (Portuguese) (as applicable) and we'll refund you (if applicable) any monies paid within 14 calendar days. Vrbo is not accepting new Subscription Listings and will only allow the renewal of prior Subscription Listings.

It sounds like most don't do the subscription listing from what I read here but it's always been a no brainer for me.  With one good in season rental week it pretty much pays for itself to have 3% fee all year.  They are no longer accepting subscriptions?  They must really be desperate for income!

Also interestingly re: ranking, I've been struggling with VRBO ranking in the last 6 months.  I've tried everything and done everything "right" according to what everyone says (professional photos, changing rates, premier host, updating listing frequently)...well this was a surprise..."rate consistency".  My rates are very inconsistent and wondering if that is what hurts.  My in season rates can be up to 3 times as much as off season.  Thoughts?

As always VRBO and Airbnb are for VRBO and Airbnb...

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