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Updated 12 months ago on . Most recent reply

New Listing without reviews
I have recently signed up a new property manager for my short term rental in Santa Rosa Beach, Florida. With a new PM I’ve lost my excellent review history. How do I overcome this problem since reviews seem to be very important for bookings?
Most Popular Reply

Quote from @Joe Whitley:
I have recently signed up a new property manager for my short term rental in Santa Rosa Beach, Florida. With a new PM I’ve lost my excellent review history. How do I overcome this problem since reviews seem to be very important for bookings?
It is always a bit difficult to get going in the beginning. I would recommend a bit more competitive pricing and really giving those first few guests an amazing experience (extra goodie bags, hand written notes etc)
As a local cohost, I actually require all my owner's to create their own account and add me as a cohost. They retain all the Airbnb reviews even if they ever transition away from me. I urge all other owners to try to find someone else who will do the same!! reviews are valuable.