AIRBNB Issue: need help!

[Michael Shelton]

Hello everyone, I am having an issue getting in touch with someone at AIRBNB who can actually help me. I have emailed their c-suite people, spoken with the people at the general number, but they keep saying it's being escalated, and that someone would be in touch with me asap. that hasn't happened. Basically they blocked off my entire calendar for my texas property, when the issue that happened with a neighbor and a guest happened in Kansas City. I feel stuck here, and can't figure out how to solve this problem quickly.