Tell me all your VACASA horror stories

[Pablo Flores]

     I run a small (25 properties) property management company in Greater Palm Springs and we are getting a lot of interested potential clients who are unhappy with Vacasa. Can you guys share any insider knowledge that can help in our recruitment efforts? Obviously them not being a local PM is a big selling point but I've also read that on top of their 25-30% management fees they charge a lot of fees to guests on the backend that they keep. Any other info would be appreciated!

Thanks