Helping a Host get out of change fees mentioned by Vacasa?

[Sean O'Brien]

I run a STR property management business and i'm trying to help a client get out of a Vacasa contract, but they are trying to tack on some crazy fees to let her out of the agreement.

 A client i'm trying to transition to my management company is looking to get out of her Vacasa contract, but they are being extremely difficult. One item on a point of contention is that they did a terrible job of setting pricing and allowed a guest to book for $800 on a weekend that should be ~ $2500. 

The guest booked via VRBO which has no financial penalties for the host to cancel. Vacasa is now saying that in order for her to cancel the reservation she might need to pay change fees for the guest to rebook. 

Does anyone have any advice on how to help guide the host out of this crummy situation Vacasa put them in?

[Andrew Steffens]

Unfortunate circumstance but they did sign up for that exact treatment from Vacasa.  We are PM too and do a lot when people switch (often from Vacasa).  The best way is to play hardball as well.  They will not (in my experience) sue to enforce their contract.  I, if I was the owner, would change all the locks and alert Airbnb/VRBO all bookings need to be cancelled (on Vacasa account) and then list with a new listing and calendar.  Still not ideal but I cannot think of a better way.