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Updated almost 2 years ago on . Most recent reply

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Bruce Woodruff
#1 Real Estate Agent Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
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11,954
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Another 'AirBnB s*cks' story

Bruce Woodruff
#1 Real Estate Agent Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
Posted

So I get an email this evening from my pals at ABNB. They say "your listing is at risk of suspension or removal"......What the heck? I'm a long-time Superhost with an overall 4.87 rating here, 5.0 at our other place.

So reading further, they say "Your listing has received 2 recent low ratings, or had other issues, like cancellations."

I click the link to see what is going on.....there are no recent low ratings at all. The single review that they reference is from a year ago, from a guest who commented that our place was 'super cute, but not suitable for children'. Which it clearly says in the listing details. And this guest gave us a 5 Star review! So not a low rating, but a 5 star review!

And the cancellation? It was a cancellation THAT THEY DID at my request, in which I clearly requested that they make sure that the cancellation was not on me.

So I think I am done with these clowns. This is not the first incident like this with them, but rather the 3rd or 4th.....

I will rely on VRBO and my private bookings, and those will probably be enough. If not, I'll just go to LTR or sell and move on to another RE investment vehicle.

Thanks, AIR....


Most Popular Reply

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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
15,180
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12,459
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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
Replied

Not a fan of Airbnb either. 

  • John Underwood
  • Loading replies...