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Updated about 2 years ago, 09/23/2022

Dave Stokley's profile image
Dave Stokley's profile image
Dave Stokley
Property Manager
Pro Member
  • Rental Property Investor
  • from Cleveland, OH
  • Member since Jun 30, 2015
Connect

User Stats

675
Posts
792
Votes
Dave Stokley's profile image
Dave Stokley's profile image
Dave Stokley
Property Manager
Pro Member
  • Rental Property Investor
  • from Cleveland, OH
  • Member since Jun 30, 2015
Connect
Dave Stokley
Property Manager
Pro Member
  • Rental Property Investor
  • Cleveland, OH
792
Votes |
675
Posts
Short-Term & Vacation Rental Discussions

How do you incentivize cleaners to go above and beyond?

Dave Stokley
Property Manager
Pro Member
  • Rental Property Investor
  • Cleveland, OH
Posted

We have been experimenting with things like paying a $5 bonus for every 5* review and additional bonuses for 5* review streaks. Since we have 12+ cleaners on our team we've also been discussing a regular email/newsletter type of things with each cleaner's stats (ratings, % of 5* reviews, etc.) and recent positive reviews to try to stoke some competitiveness and pride. Curious to hear what others are doing, especially those with larger teams...

  • Dave Stokley
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