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Updated over 2 years ago on . Most recent reply
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Dave StokleyPoster
Property Manager
Pro Member
- Rental Property Investor
- Cleveland, OH
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How do you incentivize cleaners to go above and beyond?
We have been experimenting with things like paying a $5 bonus for every 5* review and additional bonuses for 5* review streaks. Since we have 12+ cleaners on our team we've also been discussing a regular email/newsletter type of things with each cleaner's stats (ratings, % of 5* reviews, etc.) and recent positive reviews to try to stoke some competitiveness and pride. Curious to hear what others are doing, especially those with larger teams...
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Paul Sandhu
#4 Short-Term & Vacation Rental Discussions Contributor
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- The worst town to live in, KS
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I let my cleaner sleep with me.