Cannot reactivate my listing - HELP! Years of work lost!

[Henry Lazerow]

It's been a week talking to customer service and they keep sending me cut and pasted instructions that do not work to edit license number on listing. I have a Chicago airbnb, missed the renewal fee deadline and got my registration number cancelled. I then re-applied paid fee and got a new registration number to same address. When I go to my airbnb listing and click edit number it just redirects me to a page saying "chicago has blocked your listing". There is no way to edit it on my end and airbnb refuses to edit saying they cannot do this and I have to do it myself (which is impossible) this is even after I send them the new license number and screenshots from city of chicago. 

Anyone have ideas or a contact with airbnb who I can talk to directly? Really hate to have to make a new listing page after gathering so many positive reviews.  

Thank you, 

[Brie Schmidt]

Quote from @Henry Lazerow:

It's been a week talking to customer service and they keep sending me cut and pasted instructions that do not work to edit license number on listing. I have a Chicago airbnb, missed the renewal fee deadline and got my registration number cancelled. I then re-applied paid fee and got a new registration number to same address. When I go to my airbnb listing and click edit number it just redirects me to a page saying "chicago has blocked your listing". There is no way to edit it on my end and airbnb refuses to edit saying they cannot do this and I have to do it myself (which is impossible) this is even after I send them the new license number and screenshots from city of chicago. 

Anyone have ideas or a contact with airbnb who I can talk to directly? Really hate to have to make a new listing page after gathering so many positive reviews.  

Thank you, 

 Is it your unit?  Do you have an approved commissioners adjustment?  

The city has been deactivating hundreds of listings that do not comply with the ordinance, which does not allow STR in 2-4 unit buildings unless it is the unit you occupy. If that is the case I hear it has been nearly impossible to get a commissioners adjustment to allow the listing to be reactivated