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Updated over 2 years ago on . Most recent reply
![Huiping S.'s profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/456514/1621477479-avatar-huiping.jpg?twic=v1/output=image/crop=540x540@270x449/cover=128x128&v=2)
How to deal with few situation of STR?
As new STR owner, we meet some new questions and like to learn from community:
1. One guest group closed air vents, so the coil was frozen .... It is very high humidity and around 100 degree outdoor.
Asked them why closed the air vents and they said they didn't do that! How to prevent this kind of potential damage/trouble ?
2. One guest family disconnect Wifi again and again when the house variety smart home equipment, especially when they are not in property. It is 5G, we will put internet equipment into locked closet. How do you deal with it?
3. Poor service reported high level urinate in the poo with extra treatment cost and restricted time to use pool. Especially there are new guests arrived but urinate service restricted to use pool for certain time, how to deal with this?
Work with STR is really different from LTR.
Thanks for sharing!
Huiping
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