Beginners Guide: Why You Should Take advantage Of Airbnb Reviews

[Cole Simpson]

Reviews build trust in the community and help drive your business.

Reviews are essential to the entire Airbnb community, helping guests choose their travel plans wisely and enabling hosts like you to open their homes with confidence and attract guests who will love their stay.

In fact, it’s not a stretch to say that your Airbnb business is based on positive reviews. Each review helps guests decide whether to book with you, and Airbnb data suggest that a higher number of positive reviews is correlated with higher earnings.

How do reviews work? 

After each stay, hosts and guests have the opportunity to review one another. Both parties have 14 days following checkout to write a review, which remains hidden until both host and guest have submitted their reviews. After that, the reviews are published on the guest's profile and host's listing and profile pages. You can always respond to a review publicly.

Sometimes, guest reviews can be less than perfect. This can be frustrating, but it can also be an opportunity to make improvements to your listing or the hospitality you provide. Guests can offer perspectives you might not have considered. You might use this information to upgrade your amenities, change your check-in process, or update your listing description to be more accurate. 

Thoughts...I’d love to know your experience with this!