Tenant concession for generator not working, and 2 day storm?

[Colleen F.]

Ok curious what some of you would do in this situation.  The building is on well and septic and has a generator for storms that ensures heat, water, and emergency lights,  no apartment electric.  During Henri we had a 3 day outage because the power was ripped off the building and the generator kicked on and worked for 2.5 days and quit.  It was determined it needs repairs and parts are on order.  Last week another storm comes along and knocks out power for 2.5 days and no generator.  Now there is no electric which is true all over because like 90,000 people are out but there is also no water for flushing etc. and no heat although its not super cold.

Would you have done any monetary concessions to the tenants for lack of habitability?  If so would you have everyone get the same or do you do a % of rent.  

Or do nothing?