Property Management Issues

[Sharise S.]

I have Recently hired a new property management team and I am becoming very worried about their level of care and communication when it comes to my properties. This is our first month working together and rent still has yet to be collected (as of sept 14) for some of my units under their care. I call almost daily to Find out more information but whenever I call I only get their answering service, to which I’m told to leave a message. This message never gets responded to, neither are the countless emails that I send to my POC at the company. After so many fails attempts to reach out I’m just not sure what do to next, or how to go about getting more answers to my questions. Any advice would be appreciated.