Tenant issues are frustrating me.

[Mike Young]

I lived in a unit while I rehabbed it. Electric stove/oven was not new but in good working order. Tenants in two weeks and say oven is not working. I sent out a repairman who checked burners, oven and broiler and all work fine. He said tenant was embarrassed because he didn't know how to use the oven. (two knobs... one to choose oven or broiler and the other to set temperature) 

I was charged $50 for the service visit and I sent it to the property manager to have the tenant pay.

The next day the tenant calls and says the oven burned the top of their food and obviously the oven does not work correctly. Property manager suggests I should just replace the stove or let the tenant replace it at his cost (and take it when they move) and get rid of our old stove.

Am I being petty thinking that I shouldn't be out of pocket for the service call and lose our working stove?

[Patrick M.]

What the holy f' is going on here!!!

You have a property manager and you are fielding calls from a tenant?

You have a call about an oven which you knew worked perfectly fine and the first thing you did was call in a repair man?

You think the tenant should be on the hook for a call which should never been made by you or this "property manager"?

This "property manager" who we will refer to as SipDhit says "go buy a new stove because I don't want to deal with a tenant that doesn't know how to use the one in place."

You are in the wrong line of work.... If you are too far away to have driven there, this sounds like a problem which could have been diagnosed and solved on the spot via telephone. 

Sell the place and buy into an index fund.

Tenants are tenants... I fully expect and have dealt with a tenant believing something is not working when it is. There is nothing that this tenant did which deserves them footing the bill for the service call- because there never should have been a service call.