Elderly Tenant, Accomidations and Rent

[Allison Moon]

My partner and I recently purchased two triplexes in the Columbia Missouri area. One of the tenants is an elderly woman, 76 years old, who does have limitations in regards to her activities of daily living. For example, she has a small dog that has had difficulty with accidents and I do believe that related to her physical limitations, she does have difficulty with cleaning this. We are working with the city to obtain our certificate of occupancy and this was identified during the inspection. I plan on discussing with her contacting the Senior Living Assistance program (highly recommended by the city inspector) as I do believe that she would be entitled to additional supports that may help her with activities of daily living. I will discuss this with her prior to contacting the SLA program. We are transitioning from a property management company to managing the properties ourselves remotely, but she was previously paying rent via cash to the property management company. I was thinking that I may be able to facilitate a electronica funds transaction in some manner, but was wondering if anyone had a similar situation where tenants had previously been paying in cash. She does have a imitations in regards to her access to transportation as well. Overall, looking for additional ways to support this tenant, as well as creative ideas to ensure that she can pay rent in a timely manner, as well as increase the ease of her ability to do so. Thank you in advance for any feedback!